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 Post subject: Lost password
PostPosted: Sun Feb 19, 2017 4:52 am 
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Joined: Sun Feb 19, 2017 4:50 am
Posts: 4
Hi, I have lost my password and cannot access my profile.

Please could I have some assistance.

Character: Beaufin (elf)

zim_paul@hotmail.com

Thanks :)


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 Post subject: Re: Lost password
PostPosted: Sun Feb 19, 2017 11:05 am 
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Joined: Thu Oct 31, 2013 8:56 pm
Posts: 2269
Hey Beaufin,

For security reasons, all passwords have been encrypted, meaning it is not possible for us to withdraw it for you like we used to be able to.
The only way is for you to use the 'Lost password' function. The email of your account is paulrasteiro@live.co.uk, is that still valid?

Cheers,
B--


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 Post subject: Re: Lost password
PostPosted: Sun Feb 19, 2017 11:36 am 
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Joined: Sun Feb 19, 2017 4:50 am
Posts: 4
Thanks for getting back to me.

Hhmmm no its not valid, such a long time ago. :(

where do we go from here ?


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 Post subject: Re: Lost password
PostPosted: Sun Feb 19, 2017 11:49 am 
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Joined: Fri Jan 31, 2014 11:35 pm
Posts: 267
I think you will need to send a private message to an admin with a valid email adress so you can play anytime soon.

Cheers,
Eury


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 Post subject: Re: Lost password
PostPosted: Sun Feb 19, 2017 11:52 am 
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Joined: Sun Feb 19, 2017 4:50 am
Posts: 4
Thank you for the help,

Which admin would you suggest I contact?

Im not sure who the admins are these days :P


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 Post subject: Re: Lost password
PostPosted: Sun Feb 19, 2017 2:46 pm 
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Joined: Thu Oct 31, 2013 8:56 pm
Posts: 2269
OK no worries, it's just going to take a bit longer then.

We need to have dspe change your account's email in the database. Once that is done, you can request your password with the "lost password?" option.

Only issue is that Dspe is away on holidays until the 23 :)


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 Post subject: Re: Lost password
PostPosted: Sun Feb 19, 2017 10:54 pm 
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Joined: Sun Feb 19, 2017 4:50 am
Posts: 4
Thanks very much Blackout.

Few days won't hurt. just excited to get my char back :D

Beaufin


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 Post subject: Re: Lost password
PostPosted: Wed Feb 22, 2017 12:28 pm 
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Joined: Fri Aug 07, 2015 5:11 pm
Posts: 135
Not attempting to hijack, but mine issue is related and while I have asked before nothing happened, so please may I too get my account email changed from gs490@hilton.whatever.za changed to avgas13@gmail.com - I'm 14 years out of school now ;)


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 Post subject: Re: Lost password
PostPosted: Wed Feb 22, 2017 2:45 pm 
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Joined: Thu Oct 31, 2013 8:56 pm
Posts: 2269
Dspe got back today (changing emails requires DB access) and i've transmitted the requests to him :)


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